Monday, 16 March 2020

Will coronavirus affect post deliveries?

Some of you might be feeling a bit anxious about whether Covid-19 will affect the delivery of your orders: from PhotoFairytales or anywhere else. I just wanted to reassure you that deliveries are continuing as normal and are unaffected.

Coronavirus Covid-19 - post deliveries continuing as normal

A couple of days ago Royal Mail announced that they'll be making a slight variation to the way that the deliver parcels and any items that require a signature on delivery: they'll simply be keeping themselves slightly distant and will sign for deliveries themselves.

So, when you have a parcel delivered the postie will probably prop the package by your door and knock, then stand back a couple of steps. They'll wait for you to answer the door and retrieve your package, and if it requires a signature they'll do that for you (so you won't have to handle any devises to sign yourself). If you don't answer the door for your parcel, they'll take it back and leave a 'while you were out' card in the usual way so that you can rearrange the delivery.

I've put full details on the Delivery Information page on the PhotoFairytales website - but if you have any questions or concerns please don't hesitate to get in touch with me!

Sarah x

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